The information below has been taken directly from the Tweed Shire Council website – should you have any questions about your bin collection please contact the council direct using the details below.
Question about your rubbish collection?
Call 02 6670 2400 | Email resourcerecovery@tweed.nsw.gov.au | Report a problem
Bin collection
- Put your bin out before 5am on collection day, or the night before.
- Make sure lid is closed (or rubbish may spill out when emptied).
- Place rubbish bins 50 cm apart.
- Provide clear access, away from cars and trees.
- Wheels away from the kerb.
Maximum bin weight is 60kg.
If your bin is difficult to wheel to the kerb, it may be too heavy. Overfull, overweight and contaminated bins will not be collected.
Bins sizes and type
Household bins (urban areas)
Just moved into a new place? Check that your bins are the best size for your needs. You could save money by ordering smaller bins.
Red bin sizes
- Red lid – goes to landfill
- Collected EVERY WEEK at Seagulls Shores
- 80 L, 140 L and 240 L sizes
- What goes in a red bin?
Yellow bin sizes
- Yellow lid – recycling
- Collected EVERY 2 WEEKS at Seagulls Shores
- 140L, 240L and 360L sizes
- What goes in a yellow bin?
Tagged bins and contamination
Orange sticker on your bin? Bins may be tagged by the truck driver or Council’s bin inspector.
If your bin has been tagged you need to fix the problem. Then call the phone number on the sticker to arrange for the bin to be picked up (when it can be arranged).
Why is your bin tagged?
- Over filled (lid must be able to shut).
- Too heavy (must be less than 60 kg).
- Contaminated (for example, plastic bags in yellow or green bins).
- Too damaged to lift.
- In the wrong place (too close to other bins, trees or cars, or not placed in a service collection area).
Bin contamination
Collection trucks have cameras that take photos of bin contents as they’re lifted into the truck.
Contamination in our green bins can cost up to $200,000 a year to sort out:
- Plastic bags in green and yellow bins are the biggest issue.
- Plastic bags cause sorting machinery to break down.
- Truckloads of recycling or organics have to be sent to landfill if there’s a high level of contamination.
- Contamination does affect your bin costs. This is due to the additional processes involved and means more waste going into landfill.
Waste fees and charges
Council must recover all costs for waste management. Costs are increasing due to changes in the waste industry and government levies.
The cost for the collection of your household bins is included in your rates.
Different charges apply depending on your bin size and service, see fees and charges.
Recycle more so you can get a smaller red bin and save money.